Position title:
One Stop Student Worker

Position purpose
The One Stop Student Worker is to support the daily operations of the One Stop office while providing high-quality front-line service to students, families, and campus partners. Student workers help create an efficient and welcoming environment where students can receive assistance with a variety of administrative and academic support needs

Responsibilities include but are not limited to

• Front Desk & Customer Service
  • Greet students, families, and visitors in a welcoming and professional manner.
  • Answer general questions related to registration, financial aid, billing, student accounts, and more.
  • Assist the One Stop in maintaining University Office Hours from 8:00am - 4:30p Monday - Friday in part-time shifts to ensure consistent, dependable service.
• Student Support
  • Assist students with processes such as navigating University sites, programs and platforms, locating files, and filling out documentation.
  • Help students avoid and resolve account holds and restrictions.
• Administrative Support
  • Scan, enter, file, and organize student data or documents.
  • Assist with special projects, peak registration periods, and campus-wide events.
  • Register student account payments and general university funds
• Communication
  • Answer phone calls and incoming emails in a timely and accurate manner.
• Office Operations
  • Maintain a well-organized, welcoming, and professional environment.

Required qualifications/skills

• Currently enrolled student at NCU
• Confidentiality, Integrity, & Professionalism
• Organization & Attention to Detail
• Must complete additional interview questions on student employment application
• A standard background check will be conducted during the hiring process

Additional comments

• Hiring timeline: 2-4 weeks from interview
• Hours/week: 10-15 hours
• Time: Office Hours Posted (8am-4:30pm, Monday - Friday)

FOR MORE INFORMATION, CONTACT
Reagan Gordon within the One Stop Office (Miller Hall 124) or by email [email protected]

Include but are not limited to. Front Desk & Customer Service. Greet students, families, and visitors in a welcoming and professional manner. Answer general questions related to registration, financial aid, billing, student accounts, and more. Assist the One Stop in maintaining University Office Hours from 8:00 am - 4:30 p Monday - Friday in part-time shifts to ensure consistent, dependable service. Student Support. Assist students with processes such as navigating University sites, programs and platforms, locating files, and filling out documentation. Help students avoid and resolve account holds and restrictions. Administrative Support. Scan, enter, file, and organize student data or documents. Assist with special projects, peak registration periods, and campus-wide events. Register student account payments and general university funds. Communication. Answer phone calls and incoming emails in a timely and accurate manner. Office Operations. Maintain a well-organized, welcoming, and professional environment. Required qualifications/skills. Currently enrolled student at NCU - Confidentiality, Integrity, & Professionalism. Organization & Attention to Detail. Must complete additional interview questions on student employment application. A standard background check will be conducted during the hiring process. Additional comments. Hiring timeline: 2-4 weeks from interview. Hours/week: 10-15 hours. Time: Office Hours Posted (8 am-4:30 pm, Monday - Friday)FOR MORE INFORMATION, CONTACT - Reagan Gordon within the One Stop Office (Miller Hall 124) or by email [email protected]

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